Actualities

Preventive measures in line with COVID-19

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Updated April 8th, 2021 at 9:48 AM - These requirements will be updated to reflect the evolving situation and any new official measures.

 

With the troubling rise in Covid-19 variants, caution is in order for the coming weeks. Thus, following the announcement that our region has moved into the red zone, Quebec’s minister responsible for seniors and caregivers has clarified the emergency directives for private seniors' residences (PSRs). Certain measures will temporarily have to be tightened to help curb the 3rd wave of the virus. Please read the following guidelines which apply immediately.

 

 

Entries and exits from the residence

Anyone leaving and entering the residence (including employees) must complete a register at the request of the Public Health department for the purposes of traceability in the event of outbreaks.

At the main entrance of the residence, you will therefore see a resident register, an employee register and a visitor register. The reception team will guide you through the essential steps upon arrival and departure.

 

Access to the residence for people from outside

Accessing the residence is now only allowed to caregivers. 

Residences in Quebec, Chaudières-Appalaches et Outaouais :

  • A single caregiver may visit a resident in their rental unit and/or on the grounds outside the residence (a maximum of one caregiver per 24-hr period).

 

Red Zone:

  • Each resident must designate a maximum of two caregivers. Only one caregiver per 24-hour period will be allowed to visit.
  • Designated caregivers must make an appointment at main reception to visit with their loved one in order to receive instructions relating to the infection protection measures in place in the residence.

 

Orange Zone:

  • A visitor or caregiver may visit with a resident on the outside grounds of the residence (up to a maximum of 4 visitors / caregivers per day).

 

Access to common areas however, remains closed to them.

 

As a reminder, here is the definition of a caregiver:

"Anyone who, continuously or occasionally, provides support to a member of their entourage who has a temporary or permanent disability and with whom they share an emotional bond, whether family or not. Support is offered on a non-professional basis, and regardless of the age, living environment or nature of the disability of the family member, whether physical, psychological, psychosocial or otherwise. It can take a variety of forms, for example, helping with personal care, emotional support, or coordinating care and services. "

Caregivers visiting the residence must be especially vigilant, show no symptoms of Covid‐19
and follow all instructions in effect.

 

Outings

Health walks and essential outings are permitted, while respecting the measures in force.

Outings for family or friendly gatherings are not allowed.

 

Single individuals

Single people are free to join another single person at another address (one bubble only, and always the same bubble).

When returning to the residence, we count on the full cooperation of residents to:

  • Observe a compulsory isolation in the apartment for a period of 7 days. This implies in particular :
    • Delivery of meals to the apartment
    • No participation in activities
    • Delivery of essential goods to the apartment
    • Authorization of outings for essential medical appointments and outdoor walks (avoiding contact with other residents or respecting the physical distance of 2 meters).
  • Watch closely for any symptoms over a 14‐day period.

 

Main Dining Room

 

  • Residences in Quebec, Chaudières-Appalaches et Outaouais :

Main dining room open with mo more than 2 people per table, from the same house. With public health allowing a maximum of 35 persons in the dining room, several meal sittings will now be available for lunch and dinner.

  • Red Zone:

Main dining room open with mo more than 2 people per table, from the same house. With public health allowing a maximum of 35 persons in the dining room, several meal sittings will now be available for lunch and dinner.

  • Orange Zone:

Main dining room open with mo more than 2 people per table, from the same house. With public health allowing a maximum of 50 persons in the dining room, several meal sittings will now be available for lunch and dinner.

 

Signature Dining Room

The Signature Unit dining rooms are open and all rules with respect to bubbles must be followed.

 

Activities

These are the measures communicated by public health concerning activities and common areas:

  • Residences in Quebec, Chaudières-Appalaches et Outaouais :
    • Swimming pool, Fitness room (gym), Movie Theatre and Hair salon : closed
    • Place of workship: 
      • Open according to allocated space and physical distancing of 2 metres (maximum 10 people)
    • Activities:
      • Immediate cancellation of some previously planned activities. Please refer to your calendar and/or Chef-Loisirs for details.
  • Red Zone:
    • Swimming pool:
      • Open for individual use, but no activities available for the time being;
      • Showers are closed
      • According to the allocated space and physical distancing of 2 metres (maximum 10 people)
      • According to established hours and in the presence of a staff member or volunteer, until further notice
    • Fitness room (gym):
      • Closed
    • Billiards, virtual golf, bowling and art room:
      • Open for individual use only. No activities for the time being;
      • No grouping of residents permitted (except for couples)
      • Please use your own equipment (with the exception of bowling and billiard balls)
      • Sharing of equipment is not authorized
    • Libraries, computer room and relaxation room:
      • Open for individual use only. No activities being held at this time;
      • No access to books and puzzles
      • Access to computers is permitted. Equipment must be disinfected after use.
    • Place of worship:
      • Open according to allocated space and physical distancing of 2 metres (maximum 25 people)

 

  • Orange Zone:
    • Swimming pool and fitness room (gym):
      • These two activities no longer require a medical recommendation to partake in.
      • The swimming pool is open according to set hours and in the presence of a staff member or volunteer;
      • Resumption of aquafitness;
      • Locker rooms closed with the exception of bathrooms.
    • Movie Theatre:
      • The theatre is open since February 26th;
      • The physical distance of 2 meters must be respected at all times inside.
    • Place of workship:
      • Open according to allocated space and physical distancing of 2 metres (maximum 100 people)

 

Reminder on health mesures

Please note that all non-residents (visitors, suppliers, employees, others) must use the main entrance only, in accordance with public health protocols.

Remember to :

  • Wash your hands when entering
  • Wear a mask when moving about
  • Sign the visitor register
  • Expect a temperature check upon arrival

 

All visitors must comply with the following rules:

  • Visitors are not permitted in common areas, except when entering or exiting the building.
  • Face coverings must be worn while moving around inside the residence.
  • A minimum distance of 2 metres must be maintained between each person.

 

 

Visits by family and friends - Signature care units

For any questions, please contact the care units team of the residence.

 

Rental visits

Since we want to keep residential visits to a minimum, any rental visit that takes place will need to meet a short-term or urgent need. The rental team at the residence will be able to give you more information. Please note that all rental visits are by appointment only.

  • Residences in Quebec, Chaudières-Appalaches et Outaouais :

Rental visits aren't allowed until further notice. Please contact our advisors to book à virtual visit.

Parcel deliveries from outside the residence

As delivery people fall into the Visitors category, all packages delivered to you must be left at the main reception of your residence, including Christmas presents. Our team will contact you to notify you of the reception and ensure delivery to your unit if necessary.

 

Measures regarding mandatory isolation (“quarantine”) 

Mandatory isolation (“quarantine”) applies if an individual:

  • Exhibits symptoms of the flu or has been in contact with another individual who exhibits symptoms of the flu;
  • Receives a positive diagnosis for COVID-19;
  • Returns from a stay of more than 24 hours in a hospital center;
  • Is back from a trip abroad.

 

Daily operations

  • Depending on the region, hair salons, pharmacies and convenience might be open.
  • Despite the current constraints, our teams are making every effort to keep leisure activities on the calendar.
  • In order to maximize the hygiene of the residence, the frequency of disinfection and cleaning of the common areas of the residences has been increased.

These measures will help us maintain a safe environment for all of our employees and residents. The collaboration of each of us is essential to our success.

For any questions, do not hesitate to contact the main reception of the desired residence.

 

Reminder: simple steps to avoid spreading the virus

  • No close contact, such as shaking hands or intimate greetings (kissing, hugging, etc.).
  • Wash your hands with soap and water for at least 20 seconds or use a hand disinfectant that contains at least 60% alcohol if you are unable to wash your hands with soap and water.
  • Refrain from touching your eyes, nose or mouth if you have not washed your hands beforehand.
  • If you cough or sneeze, cover your mouth and nose with a paper tissue. Do not cough or sneeze into your hands. Dispose of all paper tissues in a garbage container (preferably one with a lid). When this is not possible, be sure to cough or sneeze into your elbow to reduce the risk of transmission;
  • Clean and disinfect surfaces regularly in common areas, before and after their use;
  • Avoid close contact with anyone showing symptoms of respiratory disease.
  • Wear a face covering when appropriate or necessary, according to public health guidelines;
  • Follow these precautions diligently, particularly if you are travelling or using public transportation of any kind.

 

 

 

Please be advised that Le Groupe Maurice is monitoring the situation very closely and is in constant contact with the public health authorities in order to ensure that best practices are adopted and complied with.

 

For the latest news on Le Groupe Maurice’s residences, follow us on Facebook. 

 

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